Terms & Conditions

Last Updated: June 11, 2026

Welcome to NILAAS. These Terms & Conditions govern your access to and use of nilaas.in, including all purchases, services, content, and features available on our website. By accessing, browsing, or placing an order through our platform, you agree to comply with and be bound by these Terms & Conditions.

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1. About NILAAS

NILAAS is a fashion-focused online shopping destination offering premium collections for women and kids. Our collections include dresses, ethnic wear, casual wear, co-ord sets, tops, tunics, festive wear, seasonal collections, and other fashion-related products.

2. Acceptance of Terms

By using this website, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please discontinue the use of the website immediately.

3. Product Information

We strive to ensure all product information, images, descriptions, pricing, availability, and specifications are accurate and up to date. However, minor variations in color, texture, pattern placement, embroidery, fabric finish, and appearance may occur due to photography, lighting conditions, manufacturing processes, and screen settings.

4. Pricing & Payments

All prices displayed on nilaas.in are listed in Indian Rupees (INR) unless otherwise stated. Prices may change without prior notice. We reserve the right to modify product prices, promotional offers, and discounts at any time.

Orders will be processed only after successful payment authorization or confirmation of Cash on Delivery (COD) orders where applicable.

5. Orders & Order Confirmation

After placing an order, customers may receive confirmation via email, SMS, WhatsApp, or website notification. Order confirmation does not guarantee acceptance of the order. NILAAS reserves the right to cancel or refuse any order due to:

• Incorrect pricing or product information
• Stock unavailability
• Payment verification issues
• Fraud prevention checks
• Delivery restrictions
• Violation of our policies

6. Shipping & Delivery

We aim to process and dispatch orders within the estimated timeline mentioned on the website. Delivery schedules may vary depending on location, courier partner availability, weather conditions, public holidays, and unforeseen operational delays.

NILAAS shall not be held responsible for delays caused by third-party logistics providers or incorrect shipping information provided by customers.

7. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are subject to our Return & Refund Policy. Products must be returned unused, unwashed, undamaged, and with original tags and packaging intact.

Certain items may not be eligible for return due to hygiene reasons, sale promotions, clearance discounts, customized products, or special collections.

8. Size & Fit Disclaimer

Customers are advised to carefully review the size guide before placing an order. While we provide detailed size charts, fit preferences may vary from person to person. NILAAS is not responsible for incorrect size selection made by customers.

9. Offers, Promotions & Coupon Codes

Promotional offers, discount codes, and special campaigns are subject to individual terms and validity periods. NILAAS reserves the right to modify, suspend, or discontinue any offer without prior notice.

10. Intellectual Property Rights

All content available on nilaas.in, including logos, product images, graphics, banners, designs, illustrations, text, layouts, and branding materials, are the intellectual property of NILAAS and are protected under applicable copyright and trademark laws.

11. Privacy & Data Protection

Customer information collected through the website is used for order processing, delivery, customer support, marketing communications, and service improvements in accordance with our Privacy Policy.

12. Limitation of Liability

NILAAS shall not be liable for any indirect, incidental, special, or consequential damages resulting from website use, product purchases, service interruptions, delayed deliveries, payment failures, or third-party service disruptions.

13. Changes to Terms & Conditions

We reserve the right to update, revise, or modify these Terms & Conditions at any time without prior notice. Updated versions will be posted on this page and become effective immediately upon publication.

14. Contact Us

If you have any questions regarding these Terms & Conditions, shipping, returns, refunds, or your orders, please contact our support team through the contact details provided on nilaas.in.